Emergency Financial Assistance

Providing compassionate, dignified support during times of financial hardship.

Pillars Mosque is committed to supporting individuals and families facing unexpected financial challenges. Through community generosity and responsible stewardship, we offer short-term assistance to help stabilize urgent needs.

Helping Our Community in Times of Need

At Pillars Mosque, we recognize that financial hardship can arise unexpectedly due to job loss, medical emergencies, housing instability, or other life challenges. Guided by Islamic principles of compassion, dignity, and responsibility, our Emergency Financial Assistance program exists to support those experiencing temporary hardship.

In compliance with local and federal regulations, Pillars Mosque does not issue personal checks directly to individuals. Instead, assistance is provided by working directly with landlords, utility companies, or service providers to help resolve outstanding balances and prevent further hardship.

All requests are reviewed carefully to ensure fairness, transparency, and responsible use of donated funds.

Types of Assistance We Offer

🏠 Housing Assistance

We work directly with landlords or property management companies to help prevent eviction or address urgent housing-related financial needs when families are at risk of losing stable shelter.

💡 Utility Bill Assistance

Support may be provided to cover essential utility bills such as electricity, water, or gas by coordinating directly with utility providers to help restore or maintain services.

⛽ Gas Cards (Limited Assistance)

In select cases, gas cards may be provided to help individuals travel to work, medical appointments, or other essential commitments during periods of hardship.

All assistance is subject to availability of funds and program guidelines.

Eligibility & Program Guidelines

Who Can Apply?

Emergency Financial Assistance is intended for individuals and families facing temporary financial hardship. Assistance is evaluated on a case-by-case basis, taking into account urgency, available resources, and documented need.

Submitting an application does not guarantee approval, and additional follow-up may be required before a decision is made.

Required Documentation

To ensure fair and accurate review, applicants must submit legible copies of the following documents along with their application:

  • Valid Photo ID

  • Proof of Residence

  • Proof of Outstanding Debt (utility bill, eviction notice, invoice, etc.)

  • Recent Bank Statements

  • Any additional documents requested during the review process

Please ensure all documents are clear and complete. Incomplete or missing documentation may delay processing or result in denial.

How to Apply

  1. Complete the Financial Assistance Application Form

  2. Upload all required supporting documents

  3. Submit your request for review

  4. Our team may contact you for clarification or additional information

  5. Approved assistance is issued directly to the service provider when applicable

Note:
Due to the volume of requests, response times may vary. We appreciate your patience and understanding.

Apply for Financial Assistance

Questions or Support?

If you have questions about the Financial Assistance program or need help with the application process, please contact us:

  • 📧 Email: financialaid@charlottemcc.org

  • 📍 Address: 3116 Johnston Oehler Rd, Charlotte, NC 28269

  • 🕒 Hours: By appointment / application-based review

A Trust From the Community

This program is made possible through the generosity of our community and the sacred trust of Zakat and charitable donations. Pillars Mosque is committed to distributing aid with integrity, accountability, and compassion—honoring both the dignity of those seeking help and the trust of those who give.

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